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TERMS & CONDITIONS

PIPER & POET PRODUCT RANGE

Piper and Poet sells an eclectic range of vintage and antique and contemporary items. Vintage items are listed as such and will show signs of wear and tear, and patina, in line with their age. 

At Piper and Poet we believe these pieces are all the more beautiful for the lives they have lived before, however if you are not certain as to whether you will want these items in their current condition please don’t hesitate to get in touch and ask for more photographs in order to help you make your decision. Please note that while we make every effort to ensure our photographs are as accurate as possible, colour representation online can vary due to the publishing processes and how different devices work and are calibrated, so again do get in touch if you’re not sure about something.

We endeavour to provide accurate information on all our items for sale, please note that all measurements are approximate but if anything isn’t clear please don’t hesitate to get in touch via email info@piperandpoet.co.uk 

Regarding safety: we cannot offer safety guarantees or performance guarantees. We highly recommend that customers conduct their own safety assessments, especially for any items purchased that are intended for commercial use. 

Lighting recommendation: we strongly advise that any lighting or electrical items being connected to the mains supply are fitted by a qualified electrician.

Reupholstered items by Piper & poet will adhere to current fire and safety regulations. We cannot say the same for vintage fabric or vintage reupholstered items that we sell: customers take full responsibility for such items in a private dwelling.

If you have any questions, or require any further information or photographs please don’t hesitate to contact us on info@piperandpoet.co.uk


PIPER & POET PRICES

Prices quoted on the site include VAT at the current rate. We reserve the right to alter prices at any time.

At Piper & Poet we take payment via Mastercard, Visa, & American Express. We also take payment via Paypal. We also take payment through Applepay and Googlepay. 

Our payment gateway is Shopify Payments powered by Stripe.


PIPER & POET PRIVACY & DATA PROTECTION

At Piper & Poet, we take protecting your data and privacy rights very seriously.

We do not store credit card details, they are locked safely in a secure database, and whilst we collect personal data that identifies you such as your name, address, email & postal address, this is only ever used when you register your details for online payment.

We have not and will not, ever share our customer details with any 3rd parties.

Please note that by registering your details to process a payment will automatically sign you up to our email newsletter – we will only contact you from time to time but if you would like to be removed from this mailing list either contact us at info@piperandpoet.co.uk or simply hit the Unsubscribe button at the bottom of the newsletter.

Piper & Poet will never share these email addresses with any third parties without your explicit permission to do so.


COOKIES 

As is usual with most other websites, Piper & Poet uses Cookies to track how visitors navigate our site. Information collated includes the likes of Internet browser used, number of visits, average time spent on site, pages viewed etc.

This data is purely for helping us to improve the functionality of the site and the service we provide to you as the customer. The data will never be used in any other way or by any third parties.

Please note that sometimes we may link to other websites and this privacy protection does not necessarily extend to these other websites.

Any future amendments to Piper & Poet’s privacy policy will be written about here.